Plumbers

When a pipe bursts, nobody shops around. They call whoever answers.

JobStack is a CRM built for plumbers who live and die by response time. It texts back the emergency calls you can't answer with your hands full, invoices and takes payment at the customer's house, and chases your repipe and water-heater bids automatically. Built for solo plumbers and small shops, $29–$99/month, set up in minutes.

Plumbing is three jobs in one trade — and each one rewards the plumber who responds fastest and bills cleanest:

Emergencies

Burst pipes, backed-up sewers, no hot water. The customer isn't shopping around — they're calling whoever picks up first.

Repairs

Faucets, toilets, disposals, leaks. Bread-and-butter calls that need a fast quote and a same-day invoice.

Projects

Repipes, water-heater swaps, sewer lines. Big bids that need a deposit up front and a couple of nudges to close.

A missed call is a lost customer. Unless it isn't.

You can't answer the phone elbow-deep in a flooded crawlspace. The second you miss a call, JobStack's AI texts the caller back — your name, that you're on a job, and a link to book the next slot. The emergency that would've gone to the next plumber stays yours.

One burst pipe, two outcomes

A Tuesday-night emergency call, with and without JobStack.

7:02pm — the call

Without

You're under a sink and miss it. They call the next plumber on Google.

With JobStack

You miss it. AI texts back in seconds: 'On a job — here's my booking link.' They book you.

The quote

Without

You scribble a number on a card. It's lost by morning.

With JobStack

Voice-note the scope; JobStack drafts an itemized estimate with a deposit built in.

The work

Without

Job done, but the photos and meter readings live on your phone's camera roll.

With JobStack

Photos and notes attach to the address for the warranty call later.

Getting paid

Without

You mail an invoice. You're still chasing it three weeks later.

With JobStack

Card on file charged on site. Paid before you leave the driveway.

Pricing for a plumbing business

Flat monthly tiers, no per-tech surprises. The $59 AI Assistant plan pays for itself the first time the missed-call text-back saves one after-hours emergency.

Solo Pro

$29/mo

Jobs, on-site invoicing, card on file.

AI Assistant

$59/mo

Missed-call text-back, voice-to-estimate, bid follow-ups.

Small Crew

$99/mo

Up to 5 plumbers, recurring commercial accounts.

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Plumbing CRM questions

What happens to calls I miss while my hands are full?
JobStack's AI texts the caller back the instant you miss them — with your name, that you're on a job, and a link to book. For emergency plumbing, where the customer simply dials the next number, that one text is the difference between the job and the competitor's job.
Can I invoice and take payment at the customer's house?
Yes. Clear the clog, tap once, and the invoice goes out with a card-on-file charge or a payment link. You're paid before you've coiled the hose — no chasing the check after a 9pm call-out.
Does it follow up on repipe and water-heater estimates?
Yes. The big plumbing jobs — repipes, water-heater swaps, sewer-line work — rarely close on the spot. JobStack tracks every open bid and sends automatic follow-ups so the four-figure work doesn't slip away.
Can it handle recurring drain-maintenance or commercial accounts?
Yes. Set up recurring visits for restaurants, property managers, and grease-trap and drain-maintenance contracts; JobStack schedules them, bills them, and keeps a per-property history of what you've done.
Is it too much software for a one-person plumbing business?
No. Solo Pro is $29/month and runs from your phone in the truck. It's built for owner-operators, not the dispatch-heavy enterprise tools that assume you've got a call center.

More for plumbers: plumber pay & licensing by state, the water-heater and drain-cleaning cost guides, and the free estimate generator.