Switch from Buildertrend
Switching from Buildertrend to JobStack: a step-by-step guide.
You've decided to move off Buildertrend. This guide walks through what to export, how to clean it up, how to import into JobStack, and how to run both in parallel so you don't get stranded.
Why operators leave Buildertrend
- You were paying for project management depth you didn't use. Buildertrend has comprehensive PM features. For contractors whose actual work is shorter-cycle or service-driven, most of the feature set is unused overhead.
- Cost outgrew the value. Buildertrend's pricing assumes project margins. If your work is smaller jobs or service-driven, the cost stopped pencilling.
- Wanted faster daily workflow. Schedule, estimate, invoice, take payment. Buildertrend makes that more ceremonious than it needs to be for most work.
- AI for inbound and voice-to-estimate. Modern AI features for customer communication became table stakes; Buildertrend has been investing but it's not where the daily leverage lives today.
What carries over, what changes
Carries over
- Customer list (CSV)
- Service location data
- Open and historical invoices
- Payment records
- Basic job history
Needs setup or rethinking
- Active long-cycle projects (stay in Buildertrend until closed)
- Owner portal experience for in-flight projects
- Change orders, selections, allowances
- Daily logs, photos, project documentation
- Subcontractor schedules and formal payments
- Sales pipeline and proposal workflow
The migration, step by step
- 1
Triage your work
List your active and pending work: which are long-cycle projects that benefit from Buildertrend, and which are shorter-cycle jobs that don't? The latter group migrates to JobStack.
- 2
Close out or carry-on active projects
Don't migrate mid-project. Active long-cycle remodels stay in Buildertrend until they close — the owner experience and documentation depth aren't replaceable mid-flight.
- 3
Export customer and invoice data
Pull CSVs for the customers and history relevant to the work you're moving. Project-specific data stays in Buildertrend for active work.
- 4
Import into JobStack
Upload customer/invoice CSVs. Set up pricing templates and team users.
- 5
Reconnect Stripe, QuickBooks, calendar
Standard integrations, each under 2 minutes.
- 6
Run new and shorter-cycle work through JobStack
New leads, service work, smaller jobs all flow through JobStack. Buildertrend continues for in-flight long-cycle projects.
- 7
Decide on Buildertrend at renewal
If long-cycle project work is winding down, plan to cancel. If you still have active remodels, keep Buildertrend through their close.
- 8
Final export and archive when canceling
Pull all data you need to retain before access lapses.
Common gotchas
-
Don't migrate active long-cycle projects. Their structure doesn't move to service-CRM tools, and the owner experience matters too much to disrupt mid-flight.
-
Owner portal in flight: if a current customer is actively using the portal, you can't pull them off without breaking the experience.
-
Change orders and selections are deeper in Buildertrend. Plan to simplify if you switch.
-
Annual contract: check renewal date and cancellation terms.
-
Subcontractor formal workflows: if you depend on Buildertrend's sub coordination, plan around it.
Realistic timeline
- Week 1 Triage work, export customer data, plan keep/drop scope.
- Week 2 Set up JobStack, import customers, build pricing templates.
- Ongoing Run new and shorter-cycle work in JobStack; close out long-cycle Buildertrend projects.
- Pre-renewal Decide on Buildertrend renewal based on remaining long-cycle work.
Ready to start?
Get migration help, free at launch.
JobStack launches soon. Sign up to get early access plus white-glove migration from Buildertrend — we'll get on a screen-share and do most of the work with you.
Get notified + migration helpFrequently asked questions
How long does the migration take?
What if I'm a remodeler — is JobStack really an option?
Can JobStack handle change orders?
What about my owner portal customers?
Is migration support available?
Guide verified as of May 2026. Buildertrend feature names and export workflows may change; if a step doesn't match what you see, check Buildertrend's current help documentation. Buildertrend is a trademark of its owner.